Refund policy
FlyFut Return & Refund Policy
At FlyFut, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before making a purchase.
Return Eligibility
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Customers must report any issue with the product within 24 hours of delivery.
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To claim a return, customers must provide:
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Clear images of the product showing the issue.
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An unedited video of the product and packaging.
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Proof must be sent to our official WhatsApp support number.
Valid Reasons for Return
Returns will be considered only in the following cases:
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Wrong product delivered.
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Damaged product received.
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Manufacturing defect found in the product.
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Missing item in the package.
Non-Returnable Cases
Returns will not be accepted for:
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Change of mind after purchase.
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Incorrect size ordered by the customer.
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Normal wear and tear.
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Claims made after 24 hours of delivery.
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Products used, washed, damaged by the customer, or without original packaging.
Return Verification
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Our team will review the images and video provided.
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If the claim is approved, return instructions will be shared with the customer.
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FlyFut reserves the right to approve or reject any return request based on the evidence provided.
Refund Policy
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Once the returned product is received and inspected, the refund will be processed.
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Refunds will be issued to the original payment method or as store credit, depending on the order and payment type.
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Refund processing may take 5–7 business days after approval.
Contact Us
For return requests and support, contact us on WhatsApp:
WhatsApp: 6005509719
Thank you for choosing FlyFut. We appreciate your trust and support.